Privacy Policy

As a regulated international bank in Nevis, SUNBANK INTERNATIONAL LTD. Is required to carefully keep all client data confidential. We value our clients’ privacy, and consider it our responsibility to shield their data from unauthorized access.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of “personal information” is protected and maintained.

1 INFORMATION WE COLLECT

1.1. When you create an account with SunBank, or use our website, SunBank collects certain personal information which may include your:

• Full name;
• Identification number (e.g., passport number, identity card number, etc.) and/or details;
• Company name (if any);
• Home and/or work address;
• Email address;
• Credit card details;
• Bank account details;
• Phone number (mobile and/or fixed line);
• Information about your URL website (if any).

1.2. The full list of required personal information you can find in Know Your Customer Application.

2.1. By using our website and/or registering for SunBank services, you consent to the terms of this Privacy Policy.

2.2. SunBank may amend this Privacy Policy at any time with or without notice. When it does, SunBank will also revise the “Date of the last modification” date at the top of this Privacy Policy. Any changes to the Policy will be made available on the website.

2.3. By continuing to access and use the service on the website, the client is deemed to have accepted any changes to the Privacy Policy.

2.4. Client may withdraw his/her consent under this Privacy Policy at any time by sending an email to SunBank. Please note that in the event you withdraw your consent, SunBank may suspend its provision of products and/or services to Client.

3 PURPOSE OF COLLECTION AND USE OF PERSONAL DATA

SunBank limits its collection of personal information only to information which is required by law, that which is necessary for the provision of the SunBank services and the operation of the website.

SunBank may use this information to comply with the law, to tailor and market SunBank services to you and to improve the Website and our products and/or services.

4 COLLECTION OF OTHER DATA

4.1. SunBank may use cookies, which may track your activity across the Website and record data which includes:

• your computer’s IP address;
• browser type;
• webpages you visited before you came to the Website;
• the pages within the Website which you visited;
• the time spent on those pages, items and information searched for on the Website, access times and dates, and other statistics.

4.2. The data collected may be used by SunBank for the following purposes:

• analysis and evaluation in order to help SunBank to improve the Website, the services and products SunBank provides;
• enabling certain features and functions on the Website, or services, including but not limited to remembering your username, browsing preferences, and other service preferences;
• building up a profile of how you and other users use the Website;
• administering SunBank services to you and to our advertisers;
• establishing usage statistics on the SunBank platform;
• other purposes required for SunBank services.

4.3. Most internet browsers provide you the option of turning off the processing of cookies. You may turn off cookies while browsing the Website but this may result in the loss of functionality, restrict your use of the Website and/or delay or affect the way in which it operates.

5 DISCLOSURE, PROCESSING AND RETENTION OF DATA

5.1. SunBank will retain your Personal Information for as long as necessary to the fulfil the purposes that it was collected for, including but not limited to the purpose of satisfying any accounting, legal or regulatory requirements.

SunBank shall only disclose your information:

• to our employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on SunBank’s behalf for any of the purposes identified under section 4 of this Policy;
• if SunBank has a reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other users of the Website, products or services, or anyone else that could be harmed by such activities;
• to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law;
• Personal information collected from you may also be transferred to a third party (such as regulators or from the on a ‘need to know’ basis;
• Information relating to bank accounts and other financial information will never be disclosed to anyone through this Website, unless SunBank must do so to comply with any applicable law, regulation, legal process and/or government request.

5.2. Where personal information is shared with third parties, SunBank will exercise all reasonable endeavours to ensure that such third parties keep your personal information secure.

5.3. After your account becomes inactive (that is, if you request to be removed from our database), SunBank will keep your personal information in its archives for a duration as may be required under any applicable laws or regulations. Your information will be used only as necessary for tax purposes or to prove our compliance with any applicable law.

5.4. The Client is responsible for maintaining their secrecy of the unique password and account information at all times.

6 ACCESS AND UPDATES TO PERSONAL INFORMATION

6.1. You have the right to access and review any personal information SunBank has collected and retained from you.

6.2. Client is responsible for informing SunBank about changes to his/her personal information from time to time and has the right to request for the amendment of inaccurate or incomplete personal information by submitting a request via email and requests in Personal Cabinet. SunBank will screen and verify all requests before effecting the corrections. Once verified, SunBank will affect the corrections or updates as soon as commercially feasible.

7 SECURITY SAFEGUARDS

7.1. SunBank protects your personal information by:

• restricting third party access to any personal information;
• maintaining relevant software and technology within the Website and SunBank platform to prevent unauthorized computer access;
• securely destroying your personal information when it is no longer needed for any legal or business purpose.

7.2. SunBank uses SSL (secure socket layer) encryption technology when processing your financial details to keep your personal information safe and secure.

7.3. Client’s password is the key to the account so you are encouraged to keep your password confidential. If a client believes that his/her personal information has been breached through use of our website or payment platform, please contact SunBank immediately.

7.4. Clients are reminded to log off from their account and close the browser when finished using a shared computer.

8 CONTACT US

8.1. All products and services provided by us are subject to the applicable SunBank General Terms and Conditions found on the Website and governed by the laws of Saint Kitts and Nevis.

8.2. Please contact SunBank with any questions or comments about this Privacy Policy, your personal information, your concern by email: [email protected].

 

This Privacy Policy may be revised periodically, and this will be reflected on the webpages of www.sunbank.kn.